Through our corporate relocation movers experience with moving tens of thousands of employees annually, we know how to anticipate a client’s needs. However, we realize that each client faces unique relocation challenges. As a leader among moving companies in the Midwest, we know that it helps to begin every relationship simply by listening. Dedicated account management ensures excellence in service. To help manage your relocation and ensure quality, our dedicated account management team provides:
The result is performance you can measure, enhanced transferee satisfaction, and ultimately, more successful relocations.
As an agent for North American Van Lines, University Moving and Storage is part of the largest family of corporate relocation companies in the world. With owned operations in 40 countries, and certified partners in 135 more, our expert movers can help relocate your employees virtually anywhere, anytime.
Our extensive capacity and manpower means your employees’ moves are our first priority, with punctual pickup and delivery, even during high-volume periods. And by using our proven methodology, we can maximize capacity more efficiently, ensuring we can meet our clients’ growing needs. Our corporate relocation companies are trained and equipped to take the stress out of your move.
As one of the top moving companies in Farmington Hills, MI, Grand Rapids, MI, Whitestown, IN, and West Chester, OH, University Moving and Storage provides custom relocation packages with different payment options, including lump sum. With a lump sum payment, employees receive an allocated employee relocation allowance to cover the cost of a move. This payment allows employees to move their household and family on their own or search for local corporate relocation companies.
Simplifying administration through innovation, we offer:
For those moves that require a more “dedicated” corporate relocation movers, University’s Premier Moving Services™ is the answer. This service includes everything a traditional corporate business moving company does with the addition of some “extras” to help get your executive settled in and productive sooner. Members of our "Elite Fleet" will handle the move from start to finish. Elite services include a dedicated crew to pack, load and deliver, exclusive use of trailer, personal concierge services, and only those drivers who meet North American Van Lines' Vanguard and Vanguard Gold stringent performance levels for van operator excellence.
University Moving and Storage’s goal is to be one of the leading corporate relocation companies in the midewest. Through investment in technology and the implementation of a Quality Committee comprised of agents and corporate management, North American Van Lines developed the Quality Index System. When it comes to judging our success, it is not what we think, but what our customers say that matters. That is why North American Van Lines performs customer satisfaction surveys on 32% of all relocations. An independent third party firm performs the surveys within 72 hours after delivery. The survey asks a variety of questions that range from the initial point of contact through final delivery, as well as allowing the customer to offer detailed comments. The data that is collected is then downloaded directly into the North American Van Lines Quality Index System so that we can continually monitor, measure, and improve customer satisfaction.
For more information on how to relocate your employees the most efficient way possible, contact University Moving and Storage today!