People
At University Moving and Storage, you have an entire team to support you throughout your move.  Our training emphasizes a personalized approach, respect, care, and attention to detail.  Every employee is committed to doing whatever it takes to make your move right. 

• Relocation Consultant:  As your first point of contact, the Relocation Consultant starts your move off on the right foot.  They will provide you with a customized plan, which includes the estimate, packing tips, and an explanation of the moving process. 
• Move Coordinator:  With all the details that go into moving, it is reassuring to have someone that’s on top of it all.  You have a question?  Your Move Coordinator has an answer. 
• Packer: Personal service and can-do attitude are the marks of every Packer at University Moving and Storage.  Our Packers understand that no one knows your possessions better than you, and they encourage your involvement.    
• Driver:  Our fully-trained Drivers are dependable and safe. We have a professional driver development program that puts University drivers through a detailed qualification process, including hands-on safety and customer service training.  Our Drivers are respectful of both you and your possessions.

Household Goods Moving Services

We can move you across town or across the country.

• Interstate (State-to-state):  At University, we have experience moving thousands of families from one state to another year after year.  We understand your needs and will involve you in the move planning process to support your state-to-state move no matter the distance. 
• Intrastate (Local Move): Even a local move can be overwhelming, and University is here to help you plan from start to finish. 

Not moving into your home right away? We can provide moving storage for you in a climate-controlled environment at a reasonable price.

What separates us from the pack?  Our packing, professional “certified” packers do everything possible to see that your belongings arrive in the same condition as when they left.

We offer a wide range of packing services to fit your needs. 

• Full-Service Packing:  Our trained packers do it all – leave all items right where they are in your home and we’ll take it from there.
• Fragile-Only Packing:  You get the full pack service, but only for the items that you designate. 
• Self-Pack:  We provide our free “Move Guide” that offers great tips.  You can also ask your moving consultant for information on packing materials that are available.
• Loading & Delivery: Getting your valuables out of your previous home and into your new one can be tricky.  Luckily, we’re prepared for it. 
  • Disassembly & Assembly:  From entertainment centers to beds to a swing set, just tell us what needs to be disassembled and moved with you.  We’ll even put it back together for you at your destination.
  • We use Residence Protection Pads to protect the railings, tight corners, and doors. 
  • Carpet Covers keep high-traffic areas clean.
  • Systematic Loading boxes are labeled and inventoried based on rooms and your needs upon arrival. 
  • Systematic Unloading

Protecting Your Belongings with Maximum Value Protection

We understand that your belongings are important to you, and it’s important to us that they arrive safely at their destination. However, there are times when an item might get damaged.  That’s why University Moving & Storage offers valuation protection.  It’s protection that resolves the situation quickly, keeping you happy throughout our relationship, no matter what. 

There are 2 forms of coverage you can choose from. 

Basic Liability Protection is no extra charge and provides repair or replacement up to a maximum of $0.60 per pound per article should your goods get damaged or lost.  However, when it comes to protecting your belongings, one size does not fit all. The level of protection you need may be greater than what the basic liability protection offers. 

Maximum Value Protection is our protection plan that gives you peace of mind.  It’s the most complete and competitive coverage offered, giving you full replacement protection on any item that is damaged during the move. That means we cover the cost to replace or repair the item, whichever is less, up to the full value of the item and deductible.

For instance, have a pair of matching lamps? When you cover your shipment, if one is damaged beyond repair and we can’t find an exact replacement, we will replace the set*. (*See terms and conditions on the North American Protection Plan Worksheet and North American published Tariffs. Complete replacement of multiple items sets of China, gold and silver flatware, and crystal glassware are excluded from pairs and sets protection under the Maximum Value Protection Plan.)

For your convenience, we have provided an online version of our Claim Form.
Click Here to fill out the claim form and expedite your claim process.

Receipt of your claim will be acknowledged and a Claim Adjustor will be assigned. Your Claim Adjuster will review the claim and contact you, if necessary, with any further instructions.

Since all damaged items are subject to inspection, please do not proceed with any repairs and do not dispose of any damaged items. A "comments" section has been provided at the end of the claim form should you need to provide further explanation for any items or issues referenced in your claim.