 University Moving and Storage has been recognized as a first-place recipient of North American Van Lines' Customer Choice Quality Award for both Domestic and International business. The award, North American's premier and most prestigious honor for quality service provided, rewards agents for their performance and is scored based on key areas including: safety, hauling, sales, quality and service. An independent research company conducts the thorough analysis, which measures our customers' level of satisfaction with their overall moving experience and the quality of our service.
"Everyone in our organization has made a pledge to make each and every one of our customers a 'Lifelong Customer'," states Elise Benedict-Howard, CEO. "That pledge means we care about every customer’s order. To that end, we maintain close and consistent contact throughout their moving process to ensure that they will remain our Lifelong Customer. On behalf of our entire organization, we are honored to once again receive the Domestic Customer Choice Quality Award and International Customer Choice Quality Award." Out of over 500 agent locations throughout North America, less than 20% receive these elite distinctions. University Moving and Storage is a perennial recipient of both, providing further evidence of our commitment to quality service. Thank you to all of our Lifelong Customers for allowing us to be of service to you. |
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